Last updated: Dec 10, 2025
This Privacy Policy describes how https://padmaindia.com
(the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether a customer, website visitor, or another individual whose information we have collected.
By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for operational reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services. The types of information collected depend on how you interact with us. In addition to the specific uses below, we may use information to communicate with you, provide the Services, enforce terms, and protect our rights and users.
Information We Collect Directly from You
Basic contact details (name, address, phone, email).
Order information (billing/shipping address, payment confirmation, email, phone).
Account information (username, password, security questions).
Shopping activity (items viewed, added to cart or wishlist).
Customer support communications.
Some features may require you to provide information; not providing it may limit your access to those features.
Information We Collect Automatically
We collect Usage Data via cookies, pixels, and similar technologies, including:
Device and browser information
IP address
Interaction with the Site, emails, or ads
Information from Third Parties
We may receive information from:
Vendors or service providers (payment processors, shipping partners, IT services)
Marketing or analytics partners
Advertising platforms when you interact with ads
We are not responsible for third-party data accuracy or their privacy practices.
How We Use Your Personal Information
To provide Services: process orders, manage accounts, arrange shipping, facilitate returns, and enable reviews.
Marketing & Advertising: send promotional communications and tailor advertising.
Security & Fraud Prevention: detect and prevent fraudulent or illegal activity.
Communications: respond to inquiries and improve Services.
How We Share Your Personal Information
We may share your data with:
Vendors and service providers performing tasks on our behalf
Business and marketing partners
Affiliates within our corporate group
Legal authorities or in connection with business transactions (merger, bankruptcy)
We do not use sensitive personal information to infer characteristics about you.
Targeted Advertising
We may share certain personal information with business and marketing partners to deliver advertising.
User-Generated Content
Reviews or other content you post publicly may be visible to anyone. We are not responsible for privacy or security of publicly shared information.
Third-Party Websites and Links
We may link to third-party sites. We are not responsible for their privacy policies or practices.
Children’s Data
We do not knowingly collect data from children under 16. Parents may request deletion of any information inadvertently collected.
Security and Retention
We take reasonable measures to protect personal information but cannot guarantee complete security. Retention depends on business and legal needs.
Your Rights and Choices
Depending on your location, you may have rights including:
Access, correction, deletion, portability of personal data
Restriction of processing or withdrawal of consent
Opt-out from marketing communications
You may exercise these rights via our Site or by contacting us. We will verify identity before processing requests.
International Users
We may store and process your personal information outside your country, including in the U.S., India, or other jurisdictions. Transfers comply with recognized legal mechanisms (e.g., Standard Contractual Clauses).
Cookies and Tracking
We use cookies and similar technologies to improve site functionality, analyze usage, and deliver personalized advertising. You may manage your cookie preferences through your browser settings.
Complaints
If you have concerns about our privacy practices, contact us at support@padmaindia.com
You may also lodge complaints with your local data protection authority.
Contact
Email: support@padmaindia.com
We are the data controller of your personal information.